Last updated: October 2025
Welcome to SLSolarTechnology.
By accessing or purchasing from our website, you agree to comply with the following Terms of Use and Refund & Return Policy. Please read them carefully before using our services or making a purchase.
⚙️ 1. About SLSolarTechnology
SLSolarTechnology is a China-based solar technology company dedicated to providing high-quality renewable energy solutions, including solar panels, batteries, inverters, and other sustainable energy products.
Our goal is to promote clean energy adoption through reliable products, transparent service, and trusted customer support.
📘 2. Terms of Use
2.1 Acceptance of Terms
By visiting our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
2.2 Eligibility
You must be at least 18 years old or have the permission of a legal guardian to use this website and make purchases.
2.3 Product Information
All product descriptions, images, and technical specifications are provided for general reference. While we strive for accuracy, we do not guarantee that product information is error-free. In case of discrepancies, actual product specifications provided by the manufacturer shall prevail.
2.4 Pricing and Payment
All prices displayed are in the currency specified on our website. Prices are subject to change without notice. Payment must be completed in full before any order is processed or shipped.
2.5 Shipping and Delivery
We process orders promptly after payment confirmation. Delivery time depends on location, courier service, and product availability.
SLSolarTechnology is not responsible for delays caused by customs clearance or third-party logistics providers.
2.6 Intellectual Property
All content on this website—including images, text, logos, and product designs—is the property of SLSolarTechnology or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or modify any content without prior written permission.
2.7 Limitation of Liability
SLSolarTechnology is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
2.8 Governing Law
These Terms of Use shall be governed by and interpreted according to the laws of the People’s Republic of China, without regard to its conflict of law provisions.
💰 3. Refund & Return Policy
3.1 Return Period
We offer a 30-day return policy for eligible products purchased directly from our website.
To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In its original packaging
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Accompanied by proof of purchase
3.2 Return Process
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Contact our customer service team at support@slsolartechnology.com
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Provide your order number, photos of the product, and reason for return.
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Once approved, you’ll receive instructions for shipping the product back to our return center.
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After inspection, your refund will be processed to your original payment method within 5–10 business days.
3.3 Non-Returnable Items
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Custom-built or special-order products
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Items damaged by misuse or improper installation
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Items returned without original packaging or proof of purchase
3.4 Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos or video proof. We will arrange a replacement or full refund depending on the situation.
3.5 Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
🔒 4. Privacy and Data Protection
We collect and process customer data in compliance with applicable data protection regulations.
Personal information is used only for order processing, delivery, and customer support.
We do not sell or share your personal information with third parties without consent.
📩 5. Contact Us
If you have questions about our Terms of Use or Refund & Return Policy, please contact us at:
SLSolarTechnology
📧 Email: support@slsolartechnology.com -